We are experts in the restoration of clothing and household fabric items that have been distressed by fire, smoke, water, or mold. We restore items such as:
- Dry-cleanable Items
- Household fabric items
- Bulk laundry
- Shoes, purses and luggage items
- Fur and Leather items
- Wedding Attire
- Heirloom items such as quilts and tapestries
- Stuffed animals and dolls
- Window treatments
- Outerwear, hunting wear, and sports wear
Because we specialize in fabric restoration only, we are able to give professional attention to the items an every day Dry Cleaner cannot adequately process. This commitment to fabric restoration only speaks for itself – we are rated #1 in the southeast, our restoration rate is 98.6% compared to the industry standard of 85%, and our customer satisfaction rating is 99.96%. We fully guarantee our work and we do not charge for items that do not salvage. With this guarantee in place, cleaning instead of replacement just makes sense, and by doing so you are saving nearly 90% of the cost of replacement. When you consider each household has literally hundreds of garments, it’s easy to see those savings add up. So not only are you saving memories, you’re saving money as well.
We’re on your schedule and here to save you time. We are organized to respond to losses quickly and efficiently, being onsite within hours of your call. We pick up and deliver and we work diligently to ensure immediate need items are returned within 24 hours when necessary, and an itemized estimate gets to the adjuster or contractor within 72 hours or less.
Highly Detailed Inventory Processes
On each claim, we conduct a photographic inventory of each room, as well as a comprehensive itemized inventory of all textile contents by location in each room. Both inventories are available to the client and Adjuster or Contractor in hard copy, by email, or by special viewing on our website. Once in our facility, every item in a customer’s order receives an electronic bar code, which is scanned at every step of the restoration process. This allows us to electronically manage each and every item throughout the entire restoration process, and to ensure that our customers receive back every item we removed from their site.